[Frankfurt] Temporary degradation in automatic workflows

Incident Report for evalink

Resolved

We observed a temporary degradation in the automatic workflows component of the Alarm Management module in the Frankfurt region. The issue occurred for approximately 5 minutes around 22:45 CET and affected a subset of customers, leading to temporary restrictions in the execution of automated workflows.
During this period, affected alarms were successfully forwarded to the Alarm Management UI for manual processing.
The situation has since stabilized, and the service is operating normally again.
Alarm transmission was not affected at any time.
We continue to monitor the system closely and will provide further updates if necessary.

Posted Mar 25, 2025 - 22:45 CET