evalink Status

Partially Degraded Service

About This Site

Welcome to evalink's page for real-time updates on our services. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, we'll post updates here and via email when you are subscribed to email notifications.

evalink talos Operational

Region Europe Operational

Region America Operational

Region Asia/Pacific Operational

3rd party services Degraded Performance

Auth0 Authentication API Operational

AWS Core Services Operational

AWS Database Services Operational

Twilio SMS, Europe Degraded Performance

Twilio SMS, APAC Operational

Twilio SMS Toll-Free, North America Operational

Twilio Voice, Europe Operational

Twilio Voice, APAC Operational

Twilio Voice, North America Operational

Farwest Receiver Operational

Farwest IP Receiver Operational

Farwest VoIP Receiver Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 8, 2026

No incidents reported today.

May 7, 2026

No incidents reported.

May 6, 2026

evalink alarm queue & event log search maintenance

Completed - The scheduled maintenance has been completed.
May 6, 11:15 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 10:15 CEST

Scheduled - We're performing platform maintenance to upgrade our alarm queue and event log search infrastructure.
May 6, 10:11 CEST

Farwest Receiver infrastructure redundancy degradation

Resolved - This incident has been resolved.
May 6, 00:45 CEST

Monitoring - We're seeing infrastructure issues on some Farwest hosts and and working with them to get the service fully back up and running with full redundancy. Its currently affecting one of the two receiver sites and alarm transmission of dual path devices is still functional.
May 5, 23:51 CEST

May 5, 2026

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

evalink analytics - delayed data replication in EU

Resolved - This incident has been resolved - all past and realtime data is now correctly reflected in evalink analytics again.
Apr 27, 16:43 CEST

Monitoring - We've successfully repaired the data pipeline so that realtime replication is working nominal again - so the tables are all up-to-date with the latest data.
We'll initiate a reload of the now missing data and give another update if the data is entirely correct again.
Apr 27, 16:15 CEST

Identified - We're aware of alarm + eventlog + workflow data currently being delayed in analytics and are working to repair the data and continue replication.
Apr 27, 12:08 CEST

evalink Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Apr 27, 11:13 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 09:42 CEST

Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 27, 09:41 CEST

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.