All Systems Operational

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Welcome to evalink's page for real-time updates on our services. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, we'll post updates here and via email when you are subscribed to email notifications.

evalink talos Operational
Region Europe Operational
Region America Operational
Region Asia/Pacific Operational
3rd party services Operational
Auth0 Authentication API Operational
AWS Core Services Operational
AWS Database Services Operational
Twilio SMS, Europe Operational
Twilio SMS, APAC Operational
Twilio SMS Toll-Free, North America Operational
Twilio Voice, Europe Operational
Twilio Voice, APAC Operational
Twilio Voice, North America Operational
Farwest Receiver Operational
Farwest IP Receiver Operational
Farwest VoIP Receiver Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 11, 2026
evalink EU failing requests
Resolved - This incident has been resolved.
May 11, 15:51 CEST
Identified - There was a high load of UI requests failing from 15:08 to 15:13 - after manual intervention after our internal alerts triggered the system recovered quickly and seems to be stable - we're investigating what caused the component to start failing in this timeframe and have it deactivated for the time being.
May 11, 15:32 CEST
Investigating - We're currently investigating an elevated amount of failing requests in our EU region
May 11, 15:19 CEST
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
evalink alarm queue & event log search maintenance
Completed - The scheduled maintenance has been completed.
May 6, 11:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 10:15 CEST
Scheduled - We're performing platform maintenance to upgrade our alarm queue and event log search infrastructure.
May 6, 10:11 CEST
Farwest Receiver infrastructure redundancy degradation
Resolved - This incident has been resolved.
May 6, 00:45 CEST
Monitoring - We're seeing infrastructure issues on some Farwest hosts and and working with them to get the service fully back up and running with full redundancy. Its currently affecting one of the two receiver sites and alarm transmission of dual path devices is still functional.
May 5, 23:51 CEST
May 5, 2026
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026
evalink analytics - delayed data replication in EU
Resolved - This incident has been resolved - all past and realtime data is now correctly reflected in evalink analytics again.
Apr 27, 16:43 CEST
Monitoring - We've successfully repaired the data pipeline so that realtime replication is working nominal again - so the tables are all up-to-date with the latest data.
We'll initiate a reload of the now missing data and give another update if the data is entirely correct again.
Apr 27, 16:15 CEST
Identified - We're aware of alarm + eventlog + workflow data currently being delayed in analytics and are working to repair the data and continue replication.
Apr 27, 12:08 CEST
evalink Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Apr 27, 11:13 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 09:42 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 27, 09:41 CEST
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