evalink Status

Partially Degraded Service

About This Site

Welcome to evalink's page for real-time updates on our services. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, we'll post updates here and via email when you are subscribed to email notifications.

evalink talos Operational

Region Europe Operational

Region America Operational

Region Asia/Pacific Operational

3rd party services Degraded Performance

Auth0 Authentication API Operational

AWS Core Services Operational

AWS Database Services Operational

Twilio SMS, Europe Degraded Performance

Twilio SMS, APAC Operational

Twilio SMS Toll-Free, North America Operational

Twilio Voice, Europe Operational

Twilio Voice, APAC Operational

Twilio Voice, North America Operational

Farwest Receiver Operational

Farwest IP Receiver Operational

Farwest VoIP Receiver Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 21, 2026

No incidents reported today.

May 20, 2026

evalink release 2.27.0

Completed - The scheduled maintenance has been completed.
May 20, 17:14 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 09:30 CEST

Scheduled - We're deploying release 2.27.0 to the evalink platform
May 20, 09:29 CEST

Failing API requests

Resolved - No further anomalies have been observed in the evalink API Gateway. The situation is therefore considered resolved.
May 20, 14:01 CEST

Monitoring - The previously observed API request issues have been resolved. Based on our investigation, the issue was likely related to the scheduled maintenance performed earlier.

We are continuing to monitor the situation to ensure ongoing stability.
May 20, 12:56 CEST

Investigating - We are currently observing some API requests that are not completing successfully and are investigating further. Alarm transmission is not affected.
May 20, 12:42 CEST

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

evalink EU failing requests

Resolved - This incident has been resolved.
May 11, 15:51 CEST

Identified - There was a high load of UI requests failing from 15:08 to 15:13 - after manual intervention after our internal alerts triggered the system recovered quickly and seems to be stable - we're investigating what caused the component to start failing in this timeframe and have it deactivated for the time being.
May 11, 15:32 CEST

Investigating - We're currently investigating an elevated amount of failing requests in our EU region
May 11, 15:19 CEST

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.