Partially Degraded Service

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Welcome to evalink's page for real-time updates on our services. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, we'll post updates here and via email when you are subscribed to email notifications.

evalink talos ? Operational
Region Europe Operational
Region America Operational
Region Asia/Pacific Operational
3rd party services ? Degraded Performance
Auth0 Authentication API Operational
AWS Core Services Operational
AWS Database Services Operational
Twilio SMS, Europe Operational
Twilio SMS, APAC Operational
Twilio SMS Toll-Free, North America Operational
Twilio Voice, Europe Degraded Performance
Twilio Voice, APAC Operational
Twilio Voice, North America Operational
Farwest Receiver Operational
Farwest IP Receiver Operational
Farwest VoIP Receiver Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Resolved - This incident has been resolved.
Oct 21, 11:30 CEST
Update - Twilio Voice services have recovered, and seem to be operating normally again.

SMS, Automated Calls and VoIP calls in evalink talos are all looking to be working as usual - we're still keep monitoring until the incident is fully resolved.

Oct 20, 14:36 CEST
Monitoring - We're seeing services starting to recover, Automated SMS seem to work again - Automated Calls and VoIP calls are still failing for the most part - we continue to monitor the situation.
Oct 20, 12:24 CEST
Identified - Twilio is currently experiencing issues - affecting Calls and SMS from and to evalink talos.

More information can be found here:
https://status.twilio.com
https://status.twilio.com/incidents/2mjg0mr2pf29

We're closely monitoring and working on potential internal workarounds as the incident goes on.

Oct 20, 09:42 CEST
Oct 20, 2025